Oh no! Even though we package your items carefully to prevent this, things happen! Here’s what to do:
1. Email us at [email protected] with the subject “Damaged Item” to request an authorized return form and return label. Make sure to attach a picture of the damaged item for our review and records.
2. Carefully pack your items with your return form and ship them back to us.
3. Once we receive the shipment notification, we will send a new Ledger and confirmation number.